1. Introduction

Web Jungle Ltd ("we", "us", "our") operates BlueBubbleClub and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We are registered in England and Wales (Company No: 16098364) and comply with UK GDPR and Data Protection Act 2018.

2. Information We Collect

Personal Information:

Mobile phone number (for account verification and magic link access)
Country of residence
Payment information for gift card redemptions
Identity verification documents (when required)

Usage Information:

Offer completion data and survey responses
Points earned and redeemed
Device information and IP address
Website usage analytics

3. How We Use Your Information

We process your personal data under the following lawful bases:

Contract Performance: To provide our rewards service, process payments, and manage your account
Legal Obligation: To comply with anti-fraud requirements and financial regulations
Legitimate Interest: To improve our service, prevent fraud, and ensure platform security
Consent: For marketing communications (where applicable and with your explicit consent)

4. Information Sharing

We may share your information with:

Third-party offer providers (to track completion and award points)
Payment processors (for gift card redemptions)
Service providers (hosting, analytics, customer support)
Legal authorities (when required by law)

5. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests

To exercise these rights, contact us at support@leadsmonkey.co.uk

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is typically retained for 7 years after account closure for regulatory compliance.

8. International Transfers

Some of our service providers may be located outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the UK authorities.

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Information

For any privacy-related questions or to exercise your rights:

Data Controller: Web Jungle Ltd

128 City Road, London, EC1V 2NX, United Kingdom

Company No: 16098364

ICO Registration: ZB831228

Privacy Contact:support@leadsmonkey.co.uk

Supervisory Authority: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) atico.org.uk

Last Updated: December 2024